Help

Payment and Cancellation
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  • Do you accept PayPal?

    Yes, we accept PayPal.

  • What methods of payment do you accept?

    We only accept PayPal and Alipay at the moment.We do not accept cash, checks, money orders, or purchase orders.

    Please note:
    We do not accept multiple forms of payment for a single purchase.

  • Do you have discounts for large orders?

    Yes, we do have discounts for large orders. By adding up your quantity on the site while ordering, it will automatically calculate the discounted price. If you have more questions about wholesales, please contact our wholesales department via email: cs@marpple.com.

  • Where do I find a coupon?

    Coupons can frequently be found on our website and through email newsletters. Enter coupons at the checkout in the “Promo Code” box. Coupons cannot be combined with sale prices.

  • Is my payment secure?

    Yes, it is 100% secure.
    We only accept secured payment systems such as PayPal and Alipay.

  • Can I cancel my order?

    You may change or cancel your order within twenty-four (24) hours of submitting it. After your order is sent to production, you cannot cancel or change it.

Other Questions

If you have any questions regarding your order, please get in touch with our support team by emailing info@marpple.com and we will do our best to reply within 24 hours!