The image arrived safely without any breakage.
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Printing information
Preparing Your Design File
- You can upload PNG or JPG files when uploading your image in the Marpple Editor.
- Please prepare images with a minimum size of 2,500px. (based on approx. 20cm print size)
- Enlarging a small image to meet size requirements may result in poor print quality.
- Do you have a professional print file (PDF, AI, PSD)? After completing your order with the Marpple Editor, please send the original file along with your order information (order number / name / contact information) to our customer service email (help@marpple.com) or via 1:1 chat.
Important Notes
- The actual print colors may differ depending on your monitor or mobile screen.
- Digital images created using drawing or design software (not photographs) may print with duller colors than expected. Please check with our customer support for more details.
- Depending on the production time or environment, there may be color differences even if the file is the same as the one used for previously produced items.
- If you have a specific print placement in mind, please leave a note in the [Production Request] section of your order, or contact us via 1:1 chat or email (help@marpple.com).
- Please make sure to check the actual product size before ordering.
Exchange / Return(Refund) Policy
All of Marpple’s products are personalized products required by customers. Therefore, we do not accept
returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the
products at cs@marpple.com with pictures of the damaged items.
Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.
Product reviews (2,006)
Photo review
I commissioned a designer for the design and asked where to print it; they recommended Marpple, so I was able to have it made there. It is so, so pretty. It is a bit heavy, but I think it needs to be this substantial for protection.
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I sent a photo with slightly lower resolution, but thank you so much for making it so well.
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It's so, so pretty ㅠㅠㅠ I made it with my kids in it and it came out super pretty, so I love it hehe
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It's so, so pretty ㅠㅠ The print is clear and the case is sturdy!!
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This is my first time ordering a custom phone case from iFree.
I asked them to remove only the white background, and I'm happy that it came out clean and exactly as I envisioned. I'll definitely use your service again next time haha.
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I received it beautifully.
Thank you so much for contacting me before production and explaining the size details thoroughly.
I think I will make another one next time.
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They said it would take 3 to 7 days, but
it seems like it arrived in about two days.
I am very satisfied. If I have the chance, I would like to reorder.
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I had a set made this time, and the finish is great. I was quite satisfied!! I even enjoyed showing it off to my friends haha.
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I was very satisfied. The quality is quite good, and I like it overall. Thank you for the kind service!
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Yes... I bought it twice... I got an autograph again... I'm going to place a third order...
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I use this often, and it seems to have turned out exactly as I wanted. Thank you.
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I always trust and rely on you. Thank you.
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The photo came out a bit yellowish, but it turned out well in the exact colors used in the pattern. The creation interface was also convenient, so I was able to make it easily.
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I am using it well.
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Better than expected
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It's well-made and well-made. I'll use it again.
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I've always used the Maple bumper case, so I trusted it and ordered it! It's incredibly sturdy!
The printing and colors turned out exactly as I imagined, so I'm very satisfied.
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The package arrived today.
It arrived the moment I got off work. Haha.
It would be nice if there was a PopTalk too...
I might order that too. Haha.
It's sold out at Kebami, which is a shame,
but thankfully it's available at Maple. Haha.
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It's so perfect. I'm giving it a thumbs up :)
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thank you
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Thank you for the wonderful case. I'm glad I have my own unique piece of merchandise.
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I feel good every time I see a case filled with memories.
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It's so cuteㅠㅠI've been waiting so long! I'm so happy to see such a pretty item hehe
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This is my 5th time using Maple. Thank you for expressing my favorite pictures, scents, and phrases so well and for making it so well. It is a very unique phone case that is just for me.
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I just received it and I'm so happy with it.
I was a bit hesitant because the case was surprisingly thick,
but I'm really, really satisfied!
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I received it well
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I bought two, one white and one black, to change the case depending on my mood, and I'm satisfied with both^^
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I bought a new phone and got a new case too~
As always, I'm satisfied^^
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No, it's just so damn pretty???? ㅠㅠ I like the front of the phone and the back of the case... It's just the best.
Oh, I'm really, really satisfied. It's the best. I have to match the groom's one with a different photo. I love Infinite....ㅠㅠ Thank you, Maple♡♡♡♡♡♡
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I made a good purchase. My wife likes it.
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It's nice that you even made a separate confirmation call. I like it haha
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I am more satisfied than I expected.
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I'm so touched that they even called to check if the proportions were off and made neat corrections to the design.
Good, good
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The service is good
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It's pretty and everything else is great, but what about adding a case? It's probably because the magnets aren't attached.
When I try to use standby mode by laying it down, it's so fragile it falls off...ㅠㅠ
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