1. Automatic knife line generation editor
- When you upload an image in the editor, an automatic cutting line (knife line) is generated based on the outline of the image.
2. If there is a large gap between images
- Separated images are recognized as one design and a single knife line is created, even if they are widely spaced.
3. Images with shadows or indistinct areas
- Images that contain blurry representations such as shadows may result in soft or thick knife lines. We recommend not including these elements for a cleaner result.
Information about production
- Since all processes are automated, we do not provide guidance for separate requests or corrections.
- Minor print color differences of the same image and a slight image shift about 1mm~3mm are not applicable to the refund policy.
- Exchanges and refunds are not possible after the product is shipped, so please check once more before ordering.
- If there is a problem with the product, please contact us by email(help@marpple.com) or customer service within 7 days of receipt.
- If you have any further questions, please contact us through 1:1 consultation and customer center.
