Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (1)
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swl1** 2025.11.20
Overall, it's a decent fleece hoodie! However, it's a bit shorter than described (about 1cm), and the waist area seems a bit small for the overall length. It's quite tight around the waist. Because the fleece is thick and sturdy, the oversized fit leaves plenty of room in the shoulders. This makes it look great on men, making them look more toned. Similarly, it also looks great on women.
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