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Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (1)
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Hot y0ha*** 2025.06.16
As soon as I saw the pigment overfit blue t-shirt, I thought of my favorite character, so I thought I'd draw it and make it! So after work, I entrusted them with making a t-shirt with the drawing I drew for several days👕 I've been thinking about making a t-shirt with my drawing for a long time, and this is my first time making one! During the production process, they consulted me about the printing method and whether I could print it in the location I wanted, and their answers were very quick and kind^^ They recommended a production method that would suit my drawing, but they said that if they did, the back would come down lower than I wanted.. If the location is important, they also said that if the production method for the front and back are different, they can make it in the location I want!! I thought about it for a while, but since the production method was more important, I trusted them and left it to them!! It didn't take long from the consultation to production, so I was able to receive it quickly! The oversized print I wanted was neat and clean! I was worried that the strawberry drawing on the back could be covered by the hair, so I think it was a good decision to print it down👍👍 The color also came out as I thought. The first time I wore it to Hongdae, I had an appointment, and my friends said it was super cute and asked where I got it, and when I told them I drew it, they were surprised!! My t-shirts are also coveted by my otaku friends~ I want to continue making them by drawing more pictures of things I like in the future! I was that satisfied!! This pigment t-shirt has thick cotton, so I think it will last a long time. I even washed it, and the printing was perfect!! I'm so happy that I have an otaku t-shirt that I love more because I drew it myself~~ * This is a review written by an employee after actually using it.
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Pigment-Dyed Oversized T-Shirt Purchased L 제작 후기 As soon as I saw the pigment overfit blue t-shirt, I thought of my favorite character, so I thought I'd draw it and make it! So after work, I entrusted them with making a t-shirt with the drawing I drew for several days👕 
I've been thinking about making a t-shirt with my drawing for a long time, and this is my first time making one! During the production process, they consulted me about the printing method and whether I could print it in the location I wanted, and their answers were very quick and kind^^ They recommended a production method that would suit my drawing, but they said that if they did, the back would come down lower than I wanted.. If the location is important, they also said that if the production method for the front and back are different, they can make it in the location I want!! I thought about it for a while, but since the production method was more important, I trusted them and left it to them!! It didn't take long from the consultation to production, so I was able to receive it quickly! 
The oversized print I wanted was neat and clean! I was worried that the strawberry drawing on the back could be covered by the hair, so I think it was a good decision to print it down👍👍 The color also came out as I thought. The first time I wore it to Hongdae, I had an appointment, and my friends said it was super cute and asked where I got it, and when I told them I drew it, they were surprised!! My t-shirts are also coveted by my otaku friends~ I want to continue making them by drawing more pictures of things I like in the future! I was that satisfied!! This pigment t-shirt has thick cotton, so I think it will last a long time. I even washed it, and the printing was perfect!! I'm so happy that I have an otaku t-shirt that I love more because I drew it myself~~ 
* This is a review written by an employee after actually using it. - 마플 리얼 후기