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Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (1)
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Hot sh.s** 2024.11.22
This kind of soft keyring is only mass-produced, so I always gave up on making it after looking into making it, but I'm so happy that I can now make small quantities of special and cute soft keyrings in various shapes 💕 I've been into star shapes lately, so I made one in a star shape, but I'm going to try making one in a different shape next time! A friend's birthday is coming up, so I had to make it in a hurry, and I was able to make it quickly by simply inserting the image. ㅜ I was worried that the design would print well because it had a lot of bright colors, but I don't know why I was worried, and it turned out so well, and the soft texture makes the design look much cuter. 🍡 Even the frame that was left after taking off the soft keyring was so cute ㅜ Next time, I'm going to pay more attention to the frame part. 🥠 * This is a review written by an employee after actual use.
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Star Soft Keyring Purchased 2 x 6.3 inch 제작 후기 This kind of soft keyring is only mass-produced, so I always gave up on making it after looking into making it, but I'm so happy that I can now make small quantities of special and cute soft keyrings in various shapes 💕 I've been into star shapes lately, so I made one in a star shape, but I'm going to try making one in a different shape next time! A friend's birthday is coming up, so I had to make it in a hurry, and I was able to make it quickly by simply inserting the image. ㅜ I was worried that the design would print well because it had a lot of bright colors, but I don't know why I was worried, and it turned out so well, and the soft texture makes the design look much cuter. 🍡 Even the frame that was left after taking off the soft keyring was so cute ㅜ Next time, I'm going to pay more attention to the frame part. 🥠 
* This is a review written by an employee after actual use. - 마플 리얼 후기