Product Review Summary

clear engravingfriendly servicedesign satisfactiondetailed features
Customers are very satisfied with the clear engraving and friendly service, sharing positive experiences about the design and details.
Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (19)
View collected photo reviews
drag*** 2024.11.29
Thank you for contacting me in advance because of the complicated image.. I was worried that the image would be strange, but it came out clear... Thank you for contacting me in advance. I wish the image could have been a little bigger, but I'm still satisfied..^^ Thank you for your hard work.. I'll use it well.
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Hot suen*** 2023.06.19
The customer service center here is something I’ve felt for a long time. You are so very kind. Please call in advance to provide design and delivery information. I ordered it in advance because I had a date to receive it. I almost didn't get it because I was pushed back, but they took good care of me. I received it just in time for the wind and was able to deliver it as a gift!! I was worried because you said there were so many lines that they might look overlapping. It came out so beautifully!!! Marpple-chan!!
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jiyu*** 2023.05.11
I ordered it as a Teacher's Day gift because I thought it was really great! The engraving was really better than ordering it online and seeing it. I was proud when I received it because even the smallest details were engraved on it. Highly recommended!!
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 I ordered it as a Teacher's Day gift because I thought it was really great!
The engraving was really better than ordering it online and seeing it.
I was proud when I received it because even the smallest details were engraved on it.
Highly recommended!! - 마플 리얼 후기
Hot ha27*** 2023.05.01
Even though there were a lot of letters, we did our best to keep the design exactly as we wanted, so we went back and forth with the design several times. Thanks to you, I am satisfied with it. I’m planning to order an engraving again!!
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 Even though there were a lot of letters, we did our best to keep the design exactly as we wanted, so we went back and forth with the design several times. Thanks to you, I am satisfied with it. I’m planning to order an engraving again!! - 마플 리얼 후기
hae2*** 2023.01.09
I bought it for regular use while camping with my child♡ Because it’s a Metro mug, the design is pretty. Another advantage of the Lock&Lock Metro Mug is that the insulated ice keeps the ice alive for a long time and you can drink hot tea, which is a great item. The engraving is also cute. It was so good that even my friend’s moms said they wanted to order it😄
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 I bought it for regular use while camping with my child♡
Because it’s a Metro mug, the design is pretty.
Another advantage of the Lock&Lock Metro Mug is that the insulated ice keeps the ice alive for a long time and you can drink hot tea, which is a great item. The engraving is also cute.
It was so good that even my friend’s moms said they wanted to order it😄 - 마플 리얼 후기
hae2*** 2023.01.09
I bought it for regular use while camping with my child♡ Because it’s a Metro mug, the design is pretty. Another advantage of the Lock&Lock Metro Mug is that the insulated ice keeps the ice alive for a long time and you can drink hot tea, which is a great item. The engraving is also cute. It was so good that even my friend’s moms said they wanted to order it😄
Read more
LocknLock Metro Mug Purchased 16.1oz 제작 후기 I bought it for regular use while camping with my child♡
Because it’s a Metro mug, the design is pretty.
Another advantage of the Lock&Lock Metro Mug is that the insulated ice keeps the ice alive for a long time and you can drink hot tea, which is a great item. The engraving is also cute.
It was so good that even my friend’s moms said they wanted to order it😄 - 마플 리얼 후기
yuns*** 2023.01.07
I got my own mug cap!! I was very grateful that the person in charge responded kindly until late at night as I was the design girl several times. I delivered the final draft and it was delivered safely shortly after. I think it came out much better than I thought!!! I am very, very satisfied!!
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 I got my own mug cap!!
I was very grateful that the person in charge responded kindly until late at night as I was the design girl several times.
I delivered the final draft and it was delivered safely shortly after.
I think it came out much better than I thought!!!
I am very, very satisfied!! - 마플 리얼 후기
Hot yuns*** 2023.01.07
I got my own mug cap!! I was very grateful that the person in charge responded kindly until late at night as I was the design girl several times. I delivered the final draft and it was delivered safely shortly after. I think it came out much better than I thought!!! I am very, very satisfied!!
Read more
LocknLock Metro Mug Purchased 16.1oz 제작 후기 I got my own mug cap!!
I was very grateful that the person in charge responded kindly until late at night as I was the design girl several times.
I delivered the final draft and it was delivered safely shortly after.
I think it came out much better than I thought!!!
I am very, very satisfied!! - 마플 리얼 후기
sccl*** 2022.12.31
I included an image of a tent that I drew myself to use when camping, and didn't add any text, but it came out really pretty. ^^ The lines came out very clearly and well. The color of the cup is pretty and I really like it.
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 I included an image of a tent that I drew myself to use when camping, and didn't add any text, but it came out really pretty. ^^ The lines came out very clearly and well. The color of the cup is pretty and I really like it. - 마플 리얼 후기
sccl*** 2022.12.31
It didn't take long to produce the line drawing file I had. I am satisfied that it came out as I wanted. I often use a tumbler, but even if someone steals it, it will be obvious that it's mine, so they can't steal it. If you just fill in the colors and make a line, it will come out more clearly, so I think it would be good to refer to it when making it.
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 It didn't take long to produce the line drawing file I had. I am satisfied that it came out as I wanted. I often use a tumbler, but even if someone steals it, it will be obvious that it's mine, so they can't steal it. If you just fill in the colors and make a line, it will come out more clearly, so I think it would be good to refer to it when making it. - 마플 리얼 후기
kimg*** 2022.11.07
The parts that required detailed engraving were meticulously done and I received it safely. The space between the alphabet and the character logo, the details of the character's bangs, and the teeth and cigarette parts made up of thin lines were all engraved well.
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LocknLock Metro Mug Purchased 16.1oz 제작 후기 The parts that required detailed engraving were meticulously done and I received it safely. The space between the alphabet and the character logo, the details of the character's bangs, and the teeth and cigarette parts made up of thin lines were all engraved well.  - 마플 리얼 후기