I really like the product.
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Product Review Summary
excellent qualitystylish designeasy customizationvivid colorsprecise printing
The quality and design are excellent, making custom case creation easy and providing a satisfying experience.
Printing information
Preparing Your Design File
- You can upload PNG or JPG files when uploading your image in the Marpple Editor.
- Please prepare images with a minimum size of 2,500px. (based on approx. 20cm print size)
- Enlarging a small image to meet size requirements may result in poor print quality.
- Do you have a professional print file (PDF, AI, PSD)? After completing your order with the Marpple Editor, please send the original file along with your order information (order number / name / contact information) to our customer service email (help@marpple.com) or via 1:1 chat.
Important Notes
- The actual print colors may differ depending on your monitor or mobile screen.
- Digital images created using drawing or design software (not photographs) may print with duller colors than expected. Please check with our customer support for more details.
- Depending on the production time or environment, there may be color differences even if the file is the same as the one used for previously produced items.
- If you have a specific print placement in mind, please leave a note in the [Production Request] section of your order, or contact us via 1:1 chat or email (help@marpple.com).
- Please make sure to check the actual product size before ordering.
Exchange / Return(Refund) Policy
All of Marpple’s products are personalized products required by customers. Therefore, we do not accept
returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the
products at cs@marpple.com with pictures of the damaged items.
Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.
Product reviews (1,953)
Photo review
I chose the wrong model, so I'm keeping this as a souvenir. You did a great job fixing the parts where the cutout wasn't done properly, and it came out beautifully. If only I had checked the model correctly... I ordered again lol.
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I had a phone case made using a photo of my beloved eldest child, and I really love it haha. The only slight downside is that while the case itself is lightweight and nice, it doesn't protect the camera, which is a bit of a shame ㅠㅠ. Aside from that, I'm extremely satisfied. I'll definitely order another one with a different photo next time! Thank you so much haha.
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I was worried that printing on jelly might be too light, but the result looks so pretty. I'll definitely keep buying from here!
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It came out really pink! It looks like strawberry milk💕💕
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It's so soft that I think I'll keep wearing it.
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The consultant was kind, and I am satisfied with the product.
I sent the image file without knowing the format well because it was difficult, but it came out beautifully without any problems!
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My package arrived today.
The iPhone 11 jelly case was sold out at Kebami, so I ordered from Marpple instead haha. It's really a shame that the iPhone 11 jelly case was out of stock at Kebami... I will frequently order iPhone 11 cases, Galaxy Note 10+ cases, Galaxy Note 5 cases, and Galaxy S6 Edge cases from here!
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It turned out really beautifully. Thank you. I think it will be a comfort for the rest of my military service.
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Very neat, very satisfied
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It's so, so cute!!!!!!!!!!!!!!!!!
I love that I can easily create it using my baby's photo.
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The print colors are so pretty! I think it would look nice if you printed it in vibrant colors.
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The quality is good
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ㅠㅠㅠㅠㅠㅠㅠㅠ
I'm so cute with the puppy and cat I'm raising
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I love it!
It turned out exactly as I wanted.
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Excellent printing quality, excellent shipping, and excellent packaging.
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It's the best!!!
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I gave it to my friend as a gift and he was very satisfied.
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My lover and I always draw and give each other phone cases as gifts every year, and he always likes them and the results are always pretty, so I'm happy☺️
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The photos look good and are exactly as I wanted.
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The color and quality came out very well.
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So cute
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Thank you, I will use it well.
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It's so perfect, as expected from MapleStory
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There is no significant difference in photo quality
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It's such a waste, I can't use it!
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This is already my fifth custom order. Haha. I'm always satisfied because even the smallest design is printed with care! I replace the case every year, so I think I'll use it next year too. Haha.
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The character case arrived cute and well-made! Thank you! I'm very satisfied!
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The grip is great and it's really pretty. Thank you!!
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I was worried the image might be broken, but it came out really clear and beautiful.
I trust and order from Maple!
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I am satisfied.
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I'm very satisfied with the quality and durability, even better than I expected! I'm looking forward to visiting again!
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It came exactly as I wanted, so clear and pretty!
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Thank you so much for the beautiful background removal!
I'll be sure to put the case on and take it with me.
I'll come back later to make another one!
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I had one from another company, but the durability wasn't very good, so I threw it away and ordered a new one. The durability and print quality are the best.
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I like the quality and the delivery is fast.
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