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Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (10)
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Hot lees*** 2024.05.24
I ordered a sign with an image, but the lines are thin and I was informed that the sign is complicated and the engraving may overlap 🥲. I was disappointed, but I don't mind if the shape is disheveled as long as the meaning is contained. I asked them to make it as it is But when I received it, it was different from what I was worried about. It came out soooooooooooo satisfying!!! It came out so clearly that I could recognize it immediately. Thank you so much for making it so beautifully well!!!!🩵
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6mm Surgical Steel Initial Ring + chain Necklace Purchased #10 + 50cm 제작 후기 I ordered a sign with an image, but the lines are thin and
I was informed that the sign is complicated and the engraving may overlap 🥲.
I was disappointed, but I don't mind if the shape is disheveled as long as the meaning is contained.
I asked them to make it as it is

But when I received it, it was different from what I was worried about.
It came out soooooooooooo satisfying!!!
It came out so clearly that I could recognize it immediately.
Thank you so much for making it so beautifully well!!!!🩵 - 마플 리얼 후기