Accepted File Types:
JPEG, PNG, AI (Max size: 10mb)
All of Marpple’s products are personalized products required by customers.
Therefore, we do not accept returns for refund or exchange,
at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at email@example.com with pictures of the damaged items.
Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.