Exchange / Return(Refund) Policy

All of Marpple’s products are personalized products required by customers. Therefore, we do not accept returns for refund or exchange, at the exception of items damaged in transit.
To be eligible for a refund or exchange, you must first email us within 7 days of receiving the products at cs@marpple.com with pictures of the damaged items.

Please note that design edits are only available at the stage of 'Order Placed'. During the ‘Processing’ stage, any design changes or cancellation is not available. If you need design changes after your order please contact us through our chat system or via email.

Product reviews (1)
View collected photo reviews
yegi*** 2025.03.01
Although the shipment was delayed due to contamination during the manufacturing process, I am very satisfied with the product itself! I think I received it without much worry because you carefully reviewed the design and kindly informed me of the precautions. You said that the image quality might be broken, but when I saw the product with my own eyes, there was no problem with the quality at all. The quality is good👍
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