Help

Creating your designs
back
  • Image Guideline

    PNG file format: Image with transparent background, save as; save for web>CMYK color mode
    JPG file format: Image with solid background, save as>RGB color mode

    add_1.png

    • Please save the file as ‘Save for Web’ in CMYK color mode.
    • Image background should be transparent.
    • leave less than 10px around the image when saving.
    • Low resolution image can be rejected.
    • Original ai, psd file might be needed.



    add_2.png

    • Please save the file as RGB mode.
    • JPG files will include background color when printed.
    • Low resolution image can be rejected.
    • Original ai, psd file might be needed.
  • RGB vs CMYK

    add_3.png


    -RGB: Color displayed on computer, smartphone, tablet computer screen.
    -CMYK: Color such as Cyan, Magenta, Yellow and Black which used for print.

    The color seen on the display is an example of the color
    that appears when outputting RGB color with light.


    add_4.png


    RGB files will look completely different when printed
    Most of print products’ colors are darker and less-vibrant than when seen on the display.

  • Please save PNG files in CMYK mode.

    PNG image file with transparent background should be saved as CMYK mode with ‘Save for Web’ format.


    Changing color mode to CMYK

    Select Image>Mode>CMYK Color

    add_3_1.png


    Turn off the background layer and choose File>Export>Save for Web.

    add_3_2.png

    Please select the file format in PNG- 24.

    add_3_3.png

  • Please save JPG file in RGB mode.

    Image with full background should be saved as JPG format in RGB color mode.

    add_4_1.png

    When saving JPG image with CMYK mode, the image color displayed on the screen will look different with the actual print image. Please save the image in RGB mode.


    Changing to RGB mode

    Go to Image>Mode>RGB Color. Save as JPG.

    add_4_2.png



    add_4_3.png

    *Why are the original image and the uploaded image colors are different

    Please check the color mode of the file.
    If the file was worked on CMYK mode and saved as JPG, the color would make big difference with the original image color.

  • How can I create designs on Marpple?

    You can either upload your existing design or create a new one using our Designer tool. Your artworks can combine images, symbols, and text.

  • What types of images can I use for my design?

    You can upload images in PNG, and JPG formatwith RGB color profileand dimensions of at least 25 inches width by 20 inches length. Dpi can be as low as 72 dpi and up to 300 dpi.

    If you would like to design over the whole printable area, we recommend uploading a high-quality image with minimum resolution of 2400 by 3300 pixels. The maximum supported image size is 20 MB.

    Please check out ourImage Guidelinesbefore uploading.

  • How do I know my design is good to print?

    Once you choose a product for your design, please check the description on that product’s creation page. The description will give you guidance on the image quality we recommend for that product.

    There are many factors you should consider before submitting a design for print, including your image’s resolution, color choice, or use of a transparent background. If you’re unsure about your artwork, please contact us and we’ll be happy to advise.

  • Is there a difference in quality between 150 and 300 dpi?

    To determine whether there is an actual visible difference between 150 and 300 dpi, it’s important to keep in mind the printing method and the size your final work will be displayed at.

  • Where does resolution make a difference?

    You may want to create these files at 300 dpi to ensure it prints nice and crisp.
    Our templates were recently updated to 300 dpi. Although 150 is okay, the more detailed the design the higher the resolution should be. Products are being looked at up close, which is why you want to ensure that your files are high quality.

    We keep it this way because not everyone is an expert and they may just want to print an image that they can’t change the resolution on.

  • All-over printing (sublimation)

    The printing method is called dye sublimation. In this process, the inks are gassed onto the garment using heat presses, so when the ink is gassed, it covers the entire surface of the garment. Even low-resolution files or files that were resampled and thrown into a 150 dpi template, don’t seem nearly as low quality in print as they do on the screen. This is why having a 300 dpi file won't have a big impact on the quality of sublimation products.

  • How can I resize my design?

    You can resize your design on Marpple once you’ve uploaded it onto your desired product by increasing or decreasing the percentage of your design in the box directly under your virtual product.

    help_pc_imghelp_m_img

    If the image is too large, you can try decreasing the percentage from 100% to 70%, for instance. If you’d like to create a pattern, you can check the “repeat box” to the left. If your image is too small even at 100%, you can try increasing above 100% until your image is at your desired size and coverage.

  • My design (photo) is a little blurry, can Marpple sharpen the image for me?

    Marpple is not able to sharpen your uploaded images. When uploading, please follow our recommendations for image quality for the best results.

  • Can Marpple help out with the design of my product?

    We generally do not provide design services, but if you are a charity or an influencer with substantial social media following, please contact us to discuss the opportunities for collaboration.

Other Questions

If you have any questions regarding your order, please get in touch with our support team by emailing info@marpple.com and we will do our best to reply within 24 hours!