Help

Creating your designs
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  • How can I create designs on Marpple?

    You can either upload your existing design or create a new one using our Designer tool. Your artworks can combine images, symbols, and text.

  • What types of images can I use for my design?

    You can upload images in PNG, and JPG formatwith RGB color profileand dimensions of at least 25 inches width by 20 inches length. Dpi can be as low as 72 dpi and up to 300 dpi.

    If you would like to design over the whole printable area, we recommend uploading a high-quality image with minimum resolution of 2400 by 3300 pixels. The maximum supported image size is 20 MB.

    Please check out our Image Guidelines before uploading.

  • How do I know my design is good to print?

    Once you choose a product for your design, please check the description on that product’s creation page. The description will give you guidance on the image quality we recommend for that product.

    There are many factors you should consider before submitting a design for print, including your image’s resolution, color choice, or use of a transparent background. If you’re unsure about your artwork, please contact us and we’ll be happy to advise.

  • Is there a difference in quality between 150 and 300 dpi?

    To determine whether there is an actual visible difference between 150 and 300 dpi, it’s important to keep in mind the printing method and the size your final work will be displayed at.

  • Where does resolution make a difference?

    You may want to create these files at 300 dpi to ensure it prints nice and crisp.
    Our templates were recently updated to 300 dpi. Although 150 is okay, the more detailed the design the higher the resolution should be. Products are being looked at up close, which is why you want to ensure that your files are high quality.

    We keep it this way because not everyone is an expert and they may just want to print an image that they can’t change the resolution on.

  • All-over printing (sublimation)

    The printing method is called dye sublimation. In this process, the inks are gassed onto the garment using heat presses, so when the ink is gassed, it covers the entire surface of the garment. Even low-resolution files or files that were resampled and thrown into a 150 dpi template, don’t seem nearly as low quality in print as they do on the screen. This is why having a 300 dpi file won't have a big impact on the quality of sublimation products.

  • How can I resize my design?

    You can resize your design on Marpple once you’ve uploaded it onto your desired product by increasing or decreasing the percentage of your design in the box directly under your virtual product.

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    If the image is too large, you can try decreasing the percentage from 100% to 70%, for instance. If you’d like to create a pattern, you can check the “repeat box” to the left. If your image is too small even at 100%, you can try increasing above 100% until your image is at your desired size and coverage.

  • My design (photo) is a little blurry, can Marpple sharpen the image for me?

    Marpple is not able to sharpen your uploaded images. When uploading, please follow our recommendations for image quality for the best results.

  • Can Marpple help out with the design of my product?

    We generally do not provide design services, but if you are a charity or an influencer with substantial social media following, please contact us to discuss the opportunities for collaboration.

Other Questions

If you have any questions regarding your order, please get in touch with our support team by emailing info@marpple.com and we will do our best to reply within 24 hours!